COVID-19 Update

Noodles & Company Thanks Our Delivery Drivers

During the past couple of months, we’ve been amazed at how our partners have stepped up and delivered to the challenges of the coronavirus crisis. Every day, our delivery drivers are out delivering countless cravings and smiles to our guests, helping bring the Noodles experience out of the restaurant and into their homes. That means a lot to our guests and the world to us. As a small way to say thanks, we wanted to make sure our restaurant feels like a home to these drivers and they have what they need to stay safe, successful and happy. Here are a few ways we’re showing our appreciation:

• Access to restrooms, hand sanitizer and extra gloves
• Fountain drinks to stay refreshed while on the road
• A sweet thank you in the form of a crispy for helping to keep our community nourished

These are just a few ways to show our appreciation to our amazing delivery partners. Thanks again for delivering big for us and our guests during this time.

To order delivery from a participating location, visit Noodles.com/order.

5/12/20

Noodles & Company Announces a Tour de Noodles and App Enhancements Providing Added Value and Convenience

In an effort to continue to provide value and convenience to guests and Noodles Rewards members, Noodles has announced new digital enhancements to its app and online ordering site. The new enhancements make digital ordering and Rewards participation even more seamless and user-friendly. With the updates, Noodles guests can track their full Rewards history and see where they stand in any given menu challenge, including the Tour de Noodles. The Tour de Noodles challenge, available from now through May 31, invites Rewards members to sample four menu destinations from around the globe and earn a free entrée in return. From Classic Noodles to World Famous Macs, Asian Noodles to Zoodles and Caulifloodles, guests can travel to unique locations through their taste buds and receive free noodles for taking the trip.

Sign up for Noodles Rewards at Noodles.com/rewards or via the Noodles Rewards App, and visit “Challenges” to get started.

5/7/20

Noodles & Company – Feeding the Family, Fueling the Community

In April, Noodles & Company announced new Family Meals, a new way to share go-to flavors with families, roomies or people who just love leftovers with a more affordable way to enjoy the noodles they love. In addition, with each purchase of a Family Meal, Noodles donates a bowl to a healthcare worker in our communities. To date, over 4,500 Noodles meals have been donated to healthcare heroes across the country. After all, the “Company” in our name has always stood for sharing goodness with others, be it the family table or in the hallways of the hospital. Thank you to everyone who has purchased a Family Meal and to our healthcare workers keeping us safe and healthy during this time.

To learn more about Family Meals, visit Noodles.com/familymeals.

4/8/20

Noodles & Company Launches New Family Meals; Gives Back to Healthcare Workers

Noodles & Company announced new Noodles Family Meals for a cause, available nationwide beginning today. While Noodles Family Meals provide a convenient and enjoyable break in the day for guests, Noodles & Company also wants to give back to those dedicating their time to others during this difficult period. For every family meal purchased, Noodles will donate a regular-sized bowl back to healthcare workers. Family meals are only available online and guests can choose quick pick-up at any location or the added convenience of new curbside pick-up at nearly 350 locations nationwide. Additionally, guests can also enjoy free delivery through April 30 when ordering directly from Noodles.com/order or the Noodles Rewards App.

If you are interested in learning more about our donation program or would like to request a meal donation for your healthcare organization, please visit Noodles.com/giving-back.

4/7/20

Noodles & Company Expands Curbside Pickup to More Than 350 Restaurants

Noodles & Company now offers Curbside Pickup at more than 350 of its restaurants. With curbside, simply place your order via Noodles.com/order or the Noodles Rewards app and select “curbside” at checkout. A dedicated member of our team will bring your order directly to you when you arrive so you never have to leave your car. Each curbside meal is packed with care by a team member wearing gloves and your meal will be handed to you with a tray to ensure we can maintain a safe level of social distancing. To see whether your local Noodles offers curbside, visit Noodles.com/locations. Curbside will be listed as an option where available. In addition to our curbside expansion, Noodles & Company has extended free delivery through April 30. The offer is available on all orders of $15 or more placed via Noodles.com/order or the Noodles Rewards App. Click here to place your order today.

4/1/20

Noodles & Company Extends FREE Delivery Through April 7th

In effort to continue serving guests where and when they need it most, Noodles & Company is extending free delivery through April 7. Noodles will offer free delivery on all orders of $15 or more placed via Noodles.com/order or on the Noodles Rewards app. “There is nothing more important than the safety and wellbeing of our guests, and during this unprecedented time, delivery gives us an opportunity to continue meeting the needs of our guests by delivering them the meals they love directly to their doorstep,” said Stacey Pool, chief marketing officer at Noodles & Company. “Our food travels incredibly well and our guests can trust we have taken every measure and precaution possible to safely serve and deliver to them.”

3/30/20

Noodles & Company – Curbside Pickup Available at Select Restaurants

In addition to offering Quick Pickup and delivery nationwide, Noodles has introduced Curbside Pickup at 39 locations. To find out if Curbside Pickup is available at your local Noodles, visit the Noodles & Company restaurant locator and look to see if “Curbside Pickup” is listed as an available option. Stay tuned for upcoming announcements and information on expanding curbside options at a location near you.

3/20/20

Noodles & Company Leveraging Expanded Delivery and To-Go Service Options in Response to COVID-19

Noodles & Company has announced it now offers free direct delivery through Noodles.com/order and the Noodles & Company app. Historically, over half of Noodles & Company’s sales have been through to-go and delivery offerings, and our expanded delivery options will allow the company to leverage this strong capability during this uncertain time. Noodles & Company will offer free delivery on all orders of $15 or more placed via Noodles.com/order or on the Noodles Rewards app through March 31, 2020 at participating locations.  Additionally, Noodles is offering free delivery nationwide via DoorDash and its newly announced national expansion with Uber Eats. Additionally, new users who sign up for Noodles Rewards through April 30 will receive an additional 1,500 bonus rewards points, which is enough points for a free regular entrée.

3/16/20

Noodles & Company Temporarily Establishes To-Go Only At All Restaurants

“During this uncertain and difficult time, it’s our honor and privilege to continue serving our guests,” said Dave Boennighausen, chief executive officer of Noodles & Company. “Our guests can trust that we have taken every measure possible to protect them throughout this unprecedented situation. There is no greater priority than the safety and wellbeing of our guests and team members, and with this operational change, our focus remains on safely preparing every single guest’s order.”

A Message to Noodles & Company Guests about Coronavirus (COVID-19)
Letter from CEO Dave Boennighausen

Caring for our guests and team members is our top priority, and we are doing all we can so you can enjoy your favorite Noodles. We are taking the growing concerns around the coronavirus (COVID-19) very seriously. If you’re in an area with confirmed cases, you’ll notice a few precautionary measures at our restaurants.

In addition to our current industry-leading health and safety practices, we are:

• Introducing a new emergency sick leave policy for team members at company-owned restaurants that will cover up to 14 days of sick pay.
• Replacing silverware and tumblers with single-use flatware and paper cups.
• Increasing the frequency of our cleaning procedures, particularly surrounding hand washing and disinfecting of common areas.
• Providing single-use condiments, such as sriracha, upon request.

We are closely monitoring updates from the Centers for Disease Control and the World Health Organization and will continue to seek guidance from these agencies and public health officials. We are also continuously monitoring our policies to ensure we are providing the resources and flexibility our team members need at this time.

Whether you want to dine in our restaurants or take advantage of how quick and easy it is to enjoy our food at home, at work, or on-the-go, you can always skip the line by ordering online through the Noodles & Company Rewards app. To learn more visit noodles.com/rewards.

We appreciate your love for Noodles & Company and want you to know that we are committed to keeping our restaurants safe so you can continue to enjoy your favorite Noodles dish.

Sincerely,

Dave Boennighausen, CEO